All About Estates

How Advisors Can Support Clients Through Current or Future Caregiving

Year-end planning season brings portfolio reviews, tax strategies, and client meetings focused on financial performance. It also brings something less visible: clients quietly managing the stress of aging parents or ill family members alongside their professional and personal responsibilities. No one expects advisors to become a family therapist or care coordinator. You are, however, positioned to recognize when caregiving stress is affecting decision-making and to offer a clear, professional referral that provides relief.

The Practical Reality: What to Listen For

Many clients will not volunteer that they are overwhelmed by caregiving responsibilities. A routine joint replacement can easily become overwhelming. Or signs can surface indirectly during routine conversations. Listen for hesitancy around financial decisions attributed to “family stuff,” emotional language when discussing estate plans or housing, or sudden urgency about changes in a partner’s health.

These patterns indicate that unresolved caregiving concerns are emerging and they can interfere with planning. When emotions drive decisions or create paralysis, your client’s financial and estate plan suffers. Identifying this early allows you to facilitate options with clarity without overstepping professional boundaries.

Three Questions That Open the Door

You do not need to diagnose family dynamics. You need straightforward questions that create space for clients to raise concerns if they choose.

During year-end reviews, consider asking:

  1. “How are things going with your parents? Any changes we should factor into planning?”
  2. “Is everyone in the family clear on roles if something unexpected happens?”
  3. “Have you thought about what support structure you’d want in place as your parents age or if they require hospitalization?”

These questions are professional, relevant to estate and financial planning, and give clients permission to share concerns without pressure. If they indicate stress or uncertainty, you have created an opening. If they do not, you have demonstrated attentiveness without overreach.

Making the Referral

Once you have identified the need, make the connection: “This is outside my expertise, but I work with Silver Sherpa, who specializes in exactly this kind of planning. They help families build clear roadmaps for aging transitions, so nothing falls through the cracks and everyone has peace of mind.”

Silver Sherpa provides private elder management services for families, including crisis navigation, personalized living plans, and comprehensive Smart Ageing Audits. Our holistic approach integrates health, legal, and financial considerations to create coordinated and integrated support.

Your clients can reach us at firststep@silversherpa.net or visit SilverSherpa.net and fill out the contact form. Position the referral as protecting their estate plan and providing specialized expertise that complements your role.

Why This Strengthens Your Practice

Clients remember advisors who recognize stress points and provide practical solutions. When you facilitate clarity around caregiving, you protect the integrity of their wealth plan and demonstrate that you understand their lives extend beyond portfolio performance.

You are not adding caregiving coordination to your responsibilities. You are identifying when external expertise is needed and making that connection efficiently. The advisors who do this well differentiate their practices and deepen client relationships in ways that matter during transitions and crises.

This holiday season, equip yourself with these questions, provide the checklist, and have Silver Sherpa’s contact information ready, which is (905) 491-6972 and firststep@silversherpa.net.

That is the support your clients need, and it positions you as the advisor who sees the full picture.

Susan J Hyatt is the Chair & CEO of Silver Sherpa Inc. A leader and author in the ‘smart aging’ movement, she is a member of the Canadian College of Health Leaders and the International Federation on Ageing. She holds a post-graduate certification in Negotiations from Harvard Law School/MIT and an MBA from Griffith University in Australia. She also holds a Bachelor of Science degree in Physical Therapy specializing in critical care/trauma from the University of Toronto.

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